EU Withdrawal Request
EU Withdrawal Request
Use this form to exercise your 14-day right of withdrawal (cooling-off period). We'll confirm receipt by email right away.
The email address you used when placing the order.
Return shipping: under the EU right of withdrawal, you're responsible
for the direct cost of returning the goods. After you submit, we'll email you the option
of a prepaid return label (its cost deducted from your refund) — or you can ship the
items back with any tracked carrier of your choice.
Something went wrong sending your request. Please try again, or email us at hello@namimatcha.com.
Request received
Your reference number is .
We've emailed you a confirmation with the next steps. If it hasn't arrived within a few minutes, check your spam folder or contact hello@namimatcha.com.